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What is an Area of Refuge

An Area of Refuge or Area of Rescue (AOR) system is a designated, secure space within a building where individuals—particularly those with mobility challenges—can safely wait for emergency assistance during an evacuation. The Area of Refuge System provides two-way, hands-free communication from either an elevator landing or stairway to the fire command center. These areas ensure occupants can communicate with emergency personnel and remain protected until evacuation assistance arrives.


AOR Systems are comprised of three main elements:

1Asset 7@120x-100

A Command Unit

The central hub that allows emergency personnel to communicate with individuals in designated refuge areas.


The command unit monitors and manages the system's two-way communication devices. It ensures responders can identify and assist occupants waiting in refuge areas during emergencies.

FOR UP TO 10 STATIONS FOR 11-32 STATIONS

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Call Stations

Easy-to-use, ADA-compliant communication located within designated refuge areas that allow
individuals to initiate two-way communication
with a central command unit or emergency responders during an evacuation or emergency.

ANALOG CALL STATIONS

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Signage

Clear, visible, ADA-compliant instructions that help occupants locate refuge areas, understand system usage, and confirm that the space meets
safety standards.


Signage is essential for ensuring that both occupants and responders can quickly navigate and utilize the system during emergencies.

SIGNAGE
the answer to what is an area of refuge
* This diagram is for graphic purposes only. It is not meant to display a system design or any sort of suggestion for placement of products.

How Area of Refuge Systems Help in Emergencies

Area of Refuge systems aren’t just about two-way communication—they're life-saving tools. 
Imagine a fire in a multi-story building. Elevators have been recalled, leaving stairs as the primary escape route. But for those who need mobility assistance, reaching a stairway landing or an elevator lobby—designated areas of refuge—becomes absolutely crucial. Here, they can use an ADA-compliant Area of Refuge call station to immediately connect with emergency personnel at a Central Control Point (CCP).

With clear visual and audible indicators, these systems ensure help is one button press away. When someone is facing an unexpected health crisis, these systems are designed to prioritize life safety by alerting and facilitating communication with responders quickly and effectively.

Area of Refuge Systems with up to 32 Stations

Honeywell AOR Systems are available for buildings (like low-rise facilities) requiring up to 10 stations as well as buildings that require 11-32 stations (like mid-rise buildings).

what is an area of refuge for low rise buildings

AOR Systems for Low-Rise Buildings

Up to 10 Stations

what is an area of refuge for mid-rise buildings

AOR Systems for Mid-Rise Buildings

11-32 Stations

Questions?

We’re here to help. Our team can work with you to build the customized solution for your specific Area of Refuge needs.